Privacy Policy
Hookem Services, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our handyman and home improvement services.
1. Information We Collect
We may collect personal information directly from you when you:
-
Request a quote or contact us through our website or by phone
-
Schedule or receive services
-
Subscribe to newsletters or promotional updates
-
Leave reviews or testimonials
The types of information we may collect include:
-
Name
-
Email address
-
Phone number
-
Physical address or property location
-
Details related to your service request
-
Any other information you voluntarily provide
We may also collect non-personal data such as browser type, device type, IP address, and how you interact with our site for analytical purposes.
2. How We Use Your Information
We use the information we collect to:
-
Provide and manage our handyman services
-
Schedule appointments and respond to service inquiries
-
Send quotes, invoices, and updates about your project
-
Improve our website and customer experience
-
Send occasional marketing or promotional messages (you can opt out anytime)
-
Comply with legal or safety obligations
3. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following limited cases:
-
With trusted third-party vendors who help us operate our business (e.g., scheduling, payment processing, marketing tools), under confidentiality agreements
-
When required by law or legal process
-
To protect our rights, property, or the safety of our customers or employees
5. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, but some site features may not function properly without them.
6. Your Privacy Rights
You have the right to:
-
Request access to your personal information
-
Ask for corrections or deletion of your data
-
Opt out of promotional emails or messages
To exercise these rights, please contact us using the information below.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Hookem Services, LLC
Dade City, Florida
📧 Email: info@hookemservices.com
📞 Phone: 352-428-5553
